bat88 Privacy Policy

1 Introduction

bat88 is an online gaming platform serving Filipino players across the Philippines — from Manila and Quezon City to Cebu, Davao, and beyond. As a platform that handles financial transactions and personal account data, bat88 recognizes that privacy is not just a legal obligation but a fundamental part of the trust relationship between bat88 and every player who chooses to use the platform.

This Policy applies to all personal data collected through the bat88 website at bat88.cc, the bat88 mobile platform, customer support interactions, and any other bat88 service or communication channel. It does not apply to third-party websites or services that may be linked from the bat88 platform.

bat88 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, bat88 also observes internationally recognized data protection principles.

2 Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is bat88. bat88 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.

bat88 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection regulations. You may contact the bat88 DPO at the contact details provided in Section 15 of this Policy.

3 Personal Data We Collect

bat88 collects the following categories of personal data from players:

3.1 Identity & Contact Information

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

3.2 Identity Verification Documents

• Government-issued Philippine ID (PhilSys National ID, passport, driver's license, UMID, SSS ID, or equivalent)
• Proof of address documents (utility bills, bank statements)
• Selfie or facial image for identity verification purposes

3.3 Financial Information

• GCash or PayMaya account details (mobile number linked to the account)
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Source of funds information where required for anti-money laundering compliance

3.4 Gaming Activity Data

• Game history, bet amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming settings and self-exclusion records

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and timestamps

4 How We Collect Your Data

bat88 collects personal data through the following means:

• Account Registration: Information you provide when creating your bat88 account.
• KYC Verification: Documents and images you submit during the identity verification process.
• Deposits & Withdrawals: Payment details provided when making financial transactions on the bat88 platform.
• Platform Usage: Data generated automatically as you use the bat88 website or mobile platform, including game activity and session data.
• Customer Support: Information you provide when contacting bat88 support via live chat or email.
• Cookies & Tracking Technologies: Data collected automatically through cookies, web beacons, and similar technologies as described in Section 8.
• Third-Party Sources: In limited circumstances, bat88 may receive data about you from third-party identity verification providers, payment processors, or fraud prevention services.

5 How We Use Your Personal Data

bat88 uses your personal data for the following purposes:

6 Legal Basis for Processing

bat88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and bat88 (i.e., to operate your account, process transactions, and provide gaming services).
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations.
• Legitimate Interests: Processing necessary for bat88's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Sharing Your Personal Data

bat88 does not sell your personal data. bat88 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist bat88 in verifying player identities and complying with anti-money laundering obligations.
• Game Providers: Third-party game software providers whose games are available on the bat88 platform, to the extent necessary to deliver gaming services.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• IT and Security Service Providers: Third-party providers of hosting, cybersecurity, and platform infrastructure services, who process data on bat88's behalf under strict data processing agreements.
• Professional Advisers: Lawyers, auditors, and accountants, where necessary for bat88's legal and compliance obligations.

8 Cookies & Tracking Technologies

bat88 uses cookies and similar tracking technologies to operate and improve the bat88 platform. Cookies are small text files stored on your device when you visit bat88.cc. bat88 uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the bat88 platform to function. These include session authentication cookies and security tokens. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and responsible gaming limits) to provide a more personalized experience.
• Analytics Cookies: Help bat88 understand how players use the platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These cookies are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bat88 platform.

9 Data Retention

bat88 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160, as amended).
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained for as long as you remain opted in, plus three (3) years following opt-out to demonstrate compliance.

Upon expiry of the applicable retention period, bat88 will securely delete or anonymize your personal data unless further retention is required by law.

10 Data Security

bat88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption of sensitive data at rest
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access to bat88 systems
• Incident response procedures for detecting and responding to data security breaches

11 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bat88:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data bat88 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to bat88's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data, including for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe bat88 has violated your data privacy rights.

To exercise any of these rights, please contact bat88's Data Protection Officer using the contact details in Section 15. bat88 will respond to all data subject requests within thirty (30) days of receipt.

12 Children's Privacy

The bat88 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. bat88 does not knowingly collect personal data from individuals under the age of 21. If bat88 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.

If you are a parent or guardian and believe that your child has registered on the bat88 platform, please contact bat88 support immediately so that appropriate action can be taken.

13 Cross-Border Data Transfers

In some cases, bat88 may transfer your personal data to service providers or partners located outside the Philippines — for example, to international game software providers or cloud infrastructure providers. Where such transfers occur, bat88 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law.

bat88 will not transfer your personal data to countries or organizations that do not provide an adequate level of data protection without first obtaining your consent or implementing appropriate contractual safeguards.

14 Updates to This Privacy Policy

bat88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or bat88's data processing practices. When material changes are made, bat88 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or platform notification.

Your continued use of the bat88 platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. bat88 encourages all players to review this Policy periodically to stay informed of how their personal data is being protected.

15 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or bat88's handling of your personal data, please contact the bat88 Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe bat88 has not handled your personal data in accordance with the Data Privacy Act of 2012. This Privacy Policy was last reviewed on January 1, 2026.